Customer Service
​News at Unity

We're busy putting systems in place to better serve members! Here are a few quick items that have happened or will be happening soon.

New Customer Service hours starting April 1
Use this email domain when emailing Unity Health Insurance

New Customer Service Hours Start April 1

On April 1, our Customer Service Hours will change to:

  • Monday – Thursday: 7:00 a.m. to 6:00 p.m.
  • Friday: 7:00 a.m. to ​5:00 p.m.

We strive to –

  • Provide prompt and accurate member services
  • Keep our promises and commitments to our customers
  • Exceed our customers’ expectations in everything we do


Unity ​Has a ​New ​Email Domain!

If you've been emailing a Unity employee, use the same first name and last name in the email address.  Change the domain from @unityhealth.com to @quartzbenefits.com


  • firstname.lastname@quartzbenefits.com