Wisconsin Pharmacy Quality Collaborative: Quality Credentialed Pharmacies

Patients now have the option of choosing their pharmacy based on quality.

What do you expect from your pharmacist?  What do you think makes a high-quality pharmacy?  These questions are very important but difficult to answer. The Wisconsin Pharmacy Quality Collaborative (WPQC) has a program that helps answer those questions.

It starts with a definition of quality.  WPQC has identified key “best practices” for community pharmacies.  To be credentialed for quality with WPQC, a pharmacy needs to show that they consistently follow all of the best practices.


Examples of best practices include

  • Having a quality process to track and prevent drug errors
  • Proactively talk to patients about new drug safety warnings from the FDA
  • Opening each bottle and showing it to the patient to make sure the medication looks the same

When you use a WPQC credentialed pharmacy, you will benefit from the best practices in pharmacy care.  Your pharmacist will handle your medications safely. Your pharmacist will also take an active role in managing all of your medicines and medical conditions.


In addition to quality credentialing, WPQC pharmacies can provide a variety of services to members with a Unity drug benefit.  These services, listed below, are available without a copayment.

Special services for Unity members

WPQC pharmacies can provide a variety of services to Unity pharmacy members.

Medication device instruction

Your pharmacist can teach you how to use devices that help you take medicine or check that it is working. This includes a blood glucose meter, asthma peak flow meter or inhaler, or other devices that help you take or monitor your medications.

Help in saving money on medicine 

Your pharmacist can help you find ways to save money by switching to lower copayment drugs.

Making sure you take the right amount of medicine 

Over your lifetime, the amount and kind of medicine you take will change. Sometimes you may have to take your medicine in a different form. Your pharmacist will work with your doctor to make sure your taking the right amount of medicine in the right way.

Making sure you are not taking too much medicine 

Sometimes you might be taking two different medications that do the same thing. In this case, your pharmacist will work with your doctor to find out if you need to take both of them.

Stop or start medication 

You may be taking medicine you don’t need. Or, sometimes you may need a medicine you are not taking.  You pharmacist will work with you and your doctor to help get the right medicine for your health conditions.

Medication therapy management 

Sometimes you may have to take many medications to treat more than one chronic condition. In this case you may be able to get comprehensive medication therapy management services. Check with your WPQC pharmacist to see if you qualify.

All of these services are free to Unity members with prescription drug benefits.

Learn More

For more information about the Wisconsin Pharmacy Quality Collaborative pharmacy credentialing criteria, visit http://www.pswi.org/WPQC.