Where to find information when you have questions

Topic

Where Available

To check the formulary status or restriction status of a drug

Unity's Prescription Drug Formulary

To obtain a copy of Unity’s Prescription Drug Formulary

Print the Drug Formulary or Call Unity's Customer Service at 800.362.3310

To appeal a Prior Authorization denial

Call Unity's Customer Service at 800.362.3310

To speak to a clinical pharmacist about why a Prior Authorization Request was denied

Call the UW Health Pharmacy Benefit Management Program at 888.450.4884

For criteria for coverage of a medication

Call the UW Health Pharmacy Benefit Management Program at 888.450.4884 or read the info at Medication Prior Authorization

Early refills, vacation supplies, emergency supplies, new member supply, reimbursement of medications purchased out-of-pocket

Visit Pharmacy Programs and Policies

To enroll in the Specialty Pharmaceuticals program

Call the UW Health Pharmacy at 866.894.3784; or,
Call the Gundersen Health System Pharmacy at 877.208.1096

To inquire about the Specialty Pharmaceuticals program

Visit Pharmacy Programs and Policies

To check the status of a prior authorization Call Medimpact Customer Service at 800.788.2949

 

More Questions?

Get in touch with Unity Customer Service by sending a message.MyChart link