Quartz is seeing an increase of the number of providers that simply send medical records with no correct claim information and and no explanation as to why the records are being sent. It is likely that the providers are requesting an appeal of a denied claim. To make sure your appeal is handled in a timely fashion, please follow these steps:
When this information is provided, Quartz will review the case and determine if the original denial can be overturned.
For those records that have already been submitted without the Claim Adjustment Form or Explanation: the records have been scanned and filed under the member number (available). No processing will occur until the Form and Explanation are provided.
View List of Summer 2018 Communicator Articles
© 2018 Quartz Health Solutions, Inc. All rights reserved.
Quartz Health Solutions, Inc., Unity Health Plans Insurance Corporation, Gundersen Health Plan, Inc., Gundersen Health Plan Minnesota, Physicians Plus Insurance Corporation, Gundersen Health System, UnityPoint Health and UW Health are separate legal entities. Plans are underwritten by Unity Health Plans Insurance Corporation unless otherwise noted.