Welcome to ​Quartz

Thank you for choosing ​Quartz! We want to make it as easy as possible for you to use your health plan. To help you, we've created this member kit to walk you through important details.


Your monthly premium is due on the first of each month to the company underwriting your policy – Unity Health Plans Insurance Corporation. To avoid having your coverage termed or canceled and risk not having insurance until the next open enrollment period, be sure to pay the full premium amount on time each month. To avoid losing your insurance and having payment of a claim denied, make sure you pay the full premium payment before the end of your applicable grace period. If you apply for a new policy with Quartz, you may be required to pay any outstanding premiums you owe on this or other past due accounts before the new coverage can begin.


Grace Periods and Pending Claims

A grace period is the amount of time you have to pay your Premium Invoice. The duration is dependent on whether you get subsidies or not.

  • If the government helps you pay your premium – If you are getting advanced premium tax credits (APTC), by law, you have 90 days to bring your payments up to date. This is called a “grace period”. If you don’t pay any premiums at all after you enroll in the plan, your policy will be cancelled. If you enrolled and paid one premium, you have 90 days to pay all premiums owed. If not, your policy will be terminated. ​Quartz will pay claims during the first 30 days of the 90-day grace period. After that, Quartz will not pay claims, and you are responsible for those costs unless you catch up on your premium payments by the end of the grace period. If you terminate your policy after one month, or if your coverage is terminated due to failure to pay within the 90-day grace period, you are still responsible for paying the first month’s Premium Invoice.
  • You don’t get help paying your premium – You have 10 days to pay your Premium Invoice after the due date. Otherwise, Quartz will not pay claims and your policy will be terminated.

Retro-active denials

Claims may be denied retro-actively if your policy is cancelled for non-payment. You will be responsible for paying all claims incurred after the termination date of your policy. In order to avoid your claims being retro-actively denied for payment, make sure to pay your premium on time each month.


A variety of ways to pay your premium invoice are available. Choose the one that works best for you. ​

Method

What it does

Pay Now

Automatic Payments

Types of Payment

Online Billing

Receive your bills online or email and pay securely online 

Learn more

Checking or savings account

Electronic Funds Transfer (EFT)

Pay securely immediately

Learn more

 

Checking, savings, MasterCard, Visa or Discover credit / debit card

Automated Clearing House (ACH)

Payments are automatically deducted from the account of your choice

Learn more

 

Checking, savings, MasterCard, Visa or Discover credit / debit card

Email Billing and Payment

You can pay directly from each invoice you receive by email

Learn more

 

Checking, savings, MasterCard, Visa or Discover credit / debit card

Phone Payment

Call 800.362.3310
(Monday through Friday from 8 a.m. to 5 p.m.)

Learn more

Checking, savings, MasterCard, Visa or Discover credit / debit card

Mail Your Payment

Mail your payment using the slip on your bill, or mail a check to Unity Health Plans Insurance Corporation at –

Unity Health Plans Insurance Corporation
PO Box 78730
Milwaukee, WI 53278-8730

Learn more

 

Check or money order

Pay in Person

Pay in person at one of the following locations (Monday through Friday from 8 a.m. to 5 p.m.) –


​Quartz
840 Carolina Street
Sauk City, WI 53583
(Get Directions)


​Quartz Offices
UW Health Court (Administrative Office Building)
7974 UW Health Court
Middleton, WI 53562
(Get Directions)


Learn more

 

Check, money order, MasterCard, Visa or Discover credit / debit card


 

Your account will show a credit balance if you have overpaid your premium balance.  This credit will be applied to future months’ coverage unless you request a refund.  Please call Customer Service at 800.362.3310 to request a refund of premium overpayment.


This Member Kit is for members who have purchased an Individual or Family Plan.
If you have insurance through an employer or the State of Wisconsin
Group Health Insurance Program, please select the correct member kit for information about your plan.