Welcome to ​Quartz

Thank you for choosing ​Quartz! We want to make it as easy as possible for you to use your health plan. To help you, we've created this member kit to walk you through important details.


Quartz Customer Service  

  • Send us your questions or concerns via our online form
    Reminder: E-mails sent through the Internet may not be appropriate for addressing personal medical information.
  • Send a secure messageMyChart link to Customer Service in MyChart
  • Call Customer Service –
    • Toll Free: 800.362.3310 
    • Local: 608.644.3430
    • TDD / TTY: 711 / 800.877.8973
  • 24-Hour Call Back Program – Call and leave a message and we will return your call when it's convenient for you

 

UW Health Welcome Center

If you would like help selecting a UW Health Clinic Primary Care Physician, contact the UW Health Welcome Center at 608.821.4819 or 800.552.4255 Monday through Friday from 8 a.m. to 5 p.m. You can also send an email to patient.resources@uwmf.wisc.edu.


Printed Materials

If you would like printed materials, complete the Request Materials form in MyChartMyChart link or send a messageMyChart link. You can also contact Quartz Customer Service at 800.362.3310.


Printed materials you can request include –

  • Provider Directory
  • Member Guide
  • Certificate of Coverage
  • Prescription Drug Benefit Brochure
  • Preventive Health Care Guideline
  • Prescription Drug Formulary
  • Notice of Privacy Practices

 

This Member Kit is for members who have purchased an Individual or Family Plan.
If you have insurance through an employer or the State of Wisconsin
Group Health Insurance Program, please select the correct member kit for information about your plan.