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UW Health Welcome Center

Your health is important, so when you need to change health care providers, you want to know that someone is there to help.

The UW Health Welcome Center does the work for you.

The UW Health Welcome Center is a concierge service that helps new Unity members who would like to choose a UW Health clinic in Dane County select a primary care physician (PCP) and transition their care to UW Health.  The UW Health Welcome Center can also help members who have been displaced because their primary care physician has left UW Health.  (Learn more about UW Health access for Unity members.)

As a new Unity member and a new UW Health patient, the UW Health Welcome Center will:

Find out how they can help you by calling (608) 821-4819 or toll-free at (800) 552-4255 Monday through Friday 8 a.m. to 5 p.m.  You can also send an email to

If you have questions about your health insurance, please contact Unity Customer Service through
Ask an Expert in MyChart, or at (800) 362-3310.