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Members

Benefits Assistant for Members

View your Schedule of Benefits for copayment and other charges for which you are responsible; review your Certificate of Coverage to see what’s covered and what’s not; check on the status of a claim; change your PCP; request a new ID card and more. Read more about Benefits Assistant for Members.

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Member Guide
View the member guide to obtain specialty, behavioral health and hospital services, how to get care after normal office hours, how to receive emergency care, obtain out-of-service-area coverage and more.

Find a Doctor
Search for a Primary Care Physician (PCP), specialist, hospital, or urgent care center.

Pharmacy Lookup 
Find a participating pharmacy by name, city, or county.

State of Wisconsin Health Insurance Program Pharmacy Lookup

A-Z Health Topics: Research symptoms, diagnoses, treatments and get helpful tips on self-care.

Healthwise information is unbiased, well researched, regularly updated and written to help you make important health decisions.

Manage your Health
Get access to health information and resources for conditions ranging from diabetes to asthma to depression.

Wellness Programs
Receive reimbursements and/or discounts for weight loss programs, health classes and specific health-related services and products.

Preventive Programs
Read our preventive health PDF to learn about baby, child and adult health maintenance guidelines.

  

Customer Service
Phone: 1-800-362-3310
Monday - Friday, from 7am - 5pm
Email us your questions or concerns

After Hours Call Back -- Call and leave a message. We will return your
call at a time when it is convenient for you.

Self-Service Forms
PCP Change Form
Address Change Form
ID Card Request Form
Dependent Status Form
General Authorization Form [PDF]
Order Printed Materials
Other Insurance Information Form
Fitness First Change Form



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