As your partner in health care, Unity is committed to providing you with a superior level of care and service. We invite you to learn more about what Unity has to offer:
External Quality Standards
Unity continually monitors and evaluates its performance against rigorous national and regional standards through the National Committee for Quality Assurance (NCQA). NCQA is dedicated to improving health care quality and it accomplishes this in three ways:
Internal Quality Commitment
Unity’s commitment to quality goes above and beyond national performance expectations. We strive to provide exceptional quality of care and service by:
For more information on Unity's Quality Improvement Program goals, processes and outcomes concerning care and service, or to obtain a copy of Quality Improvement Program information, call 1-866-884-4601.
*HEDIS® is a registered trademark of NCQA.
**CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).