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Member Information Release

On December 12, 2013, we received a report that a portable hard drive containing information for a specific group of Unity members was missing from the University of Wisconsin-Madison School of Pharmacy. The School of Pharmacy had this information as part of a benefits program evaluation. The disappearance was reported to law enforcement the same day and immediately investigated. The search for the hard drive and the investigation by the police are ongoing.

Members who may have been affected are being contacted via letters mailed on January 29, 2014.

The hard drive contained limited amounts of protected health information including Unity member number, name of drug and date of service. We can assure you that the hard drive did not contain names, Social Security numbers, credit card information, street addresses, phone numbers or any credit card, banking or financial information.

We are sorry this happened and want to provide you with pertinent information along with the steps we are taking to minimize any potential impact.

We have partnered with ID Experts®, a leader in identity protection services with extensive experience in identity monitoring and protection. We encourage you to call ID Experts with any questions or concerns.

You can reach ID Experts by calling (888) 738-3786 Monday – Friday from 8 a.m. to 8 p.m. CST. 

We apologize for the inconvenience the disclosure caused our members.


Unity’s Website Not Impacted by Heartbleed Vulnerability
Unity has not been impacted by the Heartbleed security issue. Learn more .

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